The small purse strap handles are too thick and inflexible so if you want to carry the bag by cross body strap, the smaller straps lie very strangely and look terrible. Plus when the bag is carried by the cross body strap, it is big and bulky. I did not want to have to pay for the return of this item so I cut the smaller straps. Unfortunately, that did not make the bag look any better so now I am stuck with a bag I really do not like.... It looks like the ones that are made out of different material with the same design may not have the same issue that this vegan leather one has :( It is too bad because the quality of the bag seems pretty good but this material just does not work well at all with the design. If the smaller straps were made of the same material as the cross body strap, it would be perfect because that is thinner and less stiff.