Isla Crosstown | Structured Neoprene Tote

SHIPPING:,

• Orders with in stock items ship within 1-2 business days unless otherwise noted on the product page
• Free shipping on orders of $175 or more
• We only ship within continental United States (lower 48) at this time.
• We ship daily Monday through Friday only.
• Our shipping warehouse is located in Kensington, MD.
• Primary shipping carrier is UPS, however we do use FedEx and USPS
• Most orders will be delivered in 1-3 business days via UPS ground. West Coast and parts of Texas can take up to 5 days. Please note that if your delivery is time sensitive, use the Express shipping options.
• UPS ground delivery dates are estimates and can vary.
• UPS and FedEx do not deliver to PO Boxes. All orders to PO Boxes will be shipped via USPS - which may take longer
• Express orders placed before 3 PM EST will go out the same business day.
• Express Saturday delivery where available
• Weekends and holidays are not included as travel days on ground and express shipments
• Customer is responsible for any local duties and taxes on international orders

RETURNS/EXCHANGES:

• EXTENDED HOLIDAY RETURNS UNTIL 1/15/2023
• 30 day return policy
• Items must be returned in new condition and tags must still be attached.
• DO NOT FOLD the Neoprene Bags when shipping your item back. They will crease and we will not be able to accept your return.
• Items that are improperly shipped back will be returned at customer's expense.
• Items marked down 40% or more are considered Final Sales and are not returnable.
• Customer is responsible for return/exchange shipping. We ship the exchange back for free.
• We do not refund shipping charges.
• We offer hassle-free RMA labels in our RETURNS CENTER
• Visit our returns center for the full return policy and details on how to return or exchange your purchase. Click Here